Manage your account

What you can change in your Sanity account settings, and why the sign-in method and the email address can't be changed.

Your Sanity account holds your profile and your membership in projects and organizations. This article covers what you can change in your account settings, and the two things you can't: the sign-in method and the email address.

Account settings are personal and separate from any project or organization. In Manage, go to Account settings. From there you can:

• Edit your first name and last name.
• Reset your password, if you signed up with an email address and password.
• Set your telemetry preference.
• Choose which notifications you receive.
• Remove applications that have access to your account.
• Delete your account.

Your account is tied to the sign-in method you created it with, not to your email address. Signing up with Google, with GitHub, or with an email address and password creates a separate account, even when all of them use the same email address.

Sanity can't connect a different sign-in method to an existing account, and can't merge two accounts. A sign-in method that already belongs to one account can't be moved to another.

To use a different sign-in method for a project or organization you already belong to:

• Create the account you want to use by signing up with the new sign-in method.
• Ask a project or organization administrator to remove the old account from the project or organization.
• Ask them to send a new invitation, and accept it while signed in with the new account.

Membership, roles, and accepted invitations belong to one account, so they don't carry over. The administrator grants them again on the new account.

The email address on a Sanity account is fixed. Account settings has no field for editing it, and Account Support can't change it for you either.

For accounts created with Google or GitHub, the address comes from that provider and Sanity reads it at each sign-in. Changing the address on the provider's side doesn't move your Sanity membership, because membership belongs to the account, not to the address.

To move to a different email address, follow the steps in You can't change your sign-in method: create an account with the address you want, then have an administrator reinvite you.

• Account recovery: regain access when you can't sign in to your account.
• Delete your account: remove your account and the personal data attached to it.