Insufficient permissions for adding billing information as an administrator on the free tier.
It sounds like you're running into a permissions issue with managing billing in your Sanity organization. Here's what's likely happening and how to fix it:
The Issue
In Sanity, there's an important distinction between organization roles and project roles. Even if you're an Administrator at the project level, this doesn't automatically give you billing permissions at the organization level.
Based on the platform terminology documentation, billing is managed at the organization level, not the project level. To add or manage billing information, you need one of these organization-level roles:
- Organization Administrator - Can manage billing details, legal contacts, organization members, and project ownership
- Organization Billing Manager - Can manage billing details, legal contacts, and attach projects to the organization
How to Fix This
Since you're on the free tier and don't have separate roles configured yet, here's what you need to do:
Check your organization role: Go to manage.sanity.io and use the dropdown menus at the top to select your organization (not just the project)
Have an existing Organization Administrator grant you access: If someone else created the organization initially, they would be the Organization Administrator. They need to:
- Go to the organization settings in manage.sanity.io
- Add you as an Organization Administrator or Organization Billing Manager
If you're the only member: The person who originally created the project/organization should automatically be an Organization Administrator. Try logging in with the account that first set up the Sanity project.
Important Note
As mentioned in the documentation, "Organization administrators don't automatically have access to every project in the organization. However, they do have the ability to fully manage user membership in projects (including their own membership)." The reverse is also true - project administrators don't automatically have organization-level permissions like billing access.
If you're still having trouble, you may need to contact Sanity support to help sort out the organization ownership and roles.
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