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Error - Invalid Response from Upstream Server

6 replies
Last updated: Jan 19, 2021
Hi, just reporting a sharp uptick in error messages in a project. Two separate services are reporting
invalid response from upstream server
. More details in ๐Ÿงต .
Jan 19, 2021, 12:18 PM
browser-based service reporting via :Rose to x200 reported issues and flattening out at 150 for every ten minutes over the last half hour

UnhandledRejection: {"response":{"body":{"message":"The upstream server is timing out"},"url":"https://.<*%5B_type%20%3D%3D%20%22person%22%0A%20%20%26%26%20email%3D%3D%24userEmail%0|*%5B_type%20%3D%3D%20%22person%22%0A%20%20%26%26%20email%3D%3D%24userEmail%0>...
EDIT: edited out projectId once I saw the issue was fixing itself
๐Ÿ™‚ If you peeps@sanity want it for follow-up, dm me and Iโ€™ll send over details.
Jan 19, 2021, 12:20 PM
This seems to be flattening out. I can use the service myself now, even if reports in sentry are still ticking in. I was possibly a bit quick on the trigger here and could have waited longer in the hopes of it resolving itself, but the issue-rate triggered my critical alert in a mission-critical service for a customer. ๐Ÿ˜„
Jan 19, 2021, 12:30 PM
Thanks Haakon, we're on it! Will keep you updated while we try to resolve this asap ๐Ÿ™‚
Jan 19, 2021, 12:33 PM
The flow-rate of issues reported on my end seem to be flattening out now fyi ( ie, curving downwards to normal levels ) ๐Ÿ™‚ Youโ€™re either very quick on the fix, or you have self-regenerating servers ๐Ÿ˜„ Thanks for the quick response in either case โค๏ธ
Jan 19, 2021, 12:36 PM
We should be in the clear indeed, although we're still monitoring. Really appreciate the extra context and updates! ๐Ÿ™Œ
Jan 19, 2021, 12:43 PM

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