Issue with account plan not showing, troubleshooting steps taken, problem resolved.
I understand you're concerned about your account not showing any plan. Let me help clarify what's likely happening:
All Sanity accounts automatically have a plan - by default, every account starts with a Free plan. According to the Plans and Payments documentation, "All Sanity projects are on a plan (by default a free plan), which comes with a set of included features and monthly resource quotas."
Here are the most common reasons why you might not see a plan displayed:
1. Check your organization settings Billing and plans are managed at the organization level, not the project level. Go to manage.sanity.io and look at your organization's billing section - this is where your plan information should be visible.
2. You're already on the Free plan The Free plan is automatic and includes:
- Unlimited admin users
- 10,000 documents
- 5GB assets
- Community support
If you can create and use projects, your Free plan is working fine even if it doesn't explicitly display "Free Plan" everywhere.
3. Display issue vs. actual problem If you can create projects and use Sanity services normally, this is likely just a display issue rather than an actual problem with your account.
What to do:
- First: Try accessing manage.sanity.io directly and check the "Plan" tab for your organization
- If you can use Sanity normally: Your Free plan is active, even if not clearly labeled
- If you genuinely can't use services: Contact Sanity support directly - they can check your account status and resolve any billing system issues
The Free plan should be automatically assigned to your account when you sign up, so if there's truly no plan associated, that would be unusual and worth contacting support about.
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