Who to contact for Sanity issues?

If you have issues with Sanity, there are several support channels available depending on your needs:

For Technical Support & Community Help

The best place to get technical help is the Sanity Community on Discord. This is where thousands of developers, Sanity team members, and community experts hang out to help with questions, share projects, and discuss all things Sanity. Note that Sanity moved from Slack to Discord in 2025, so the Discord community is now the primary hub for developer support.

For Account & Billing Issues

If you need help with billing, quotas, plans, or user management for existing customers, you can submit an account support request through the contact page.

For Sales Inquiries

If you're interested in enterprise plans, custom pricing, or want to request a demo, you can contact the sales team.

Additional Resources

• Documentation: Check the Sanity Docs for comprehensive guides and API references
• Sanity Learn: Explore Sanity Learn for tutorials and learning resources
• Status Page: Monitor system status at status.sanity.io
• Security/Privacy Issues: For privacy questions, email dpo@sanity.io. For security matters, see the Security & Compliance overview

The Discord community is typically the fastest way to get help with development questions, while the support request forms are best for account-specific issues.