Issue transferring project to org, multiple accounts causing permissions error

I need to transfer a project into my org and I have followed all of the steps, have permissions in both accounts and nothing happens.

Hey User! When you say nothing happens, does that mean you click the Pocketknife org and the modal just closes?

Can I reply here or do I need to do it in the chat?

I select my organization that I need to transfer it to “Pocketknife/DoaF” and then I hit transfer and it spins for 1 second and then nothing happens.

Here is a little video for you to show you what happens

Thanks for the video! That helps clear up the behavior. Is there anything in the console when this happens?

Not 100% sure what you mean.

I am not a developer and have zero idea how to use Sanity. My client needs me to take this from their old agency.

In the browser's console (you can open it by pressing Cmd + Opt + K in Firefox) there may be a message that could be useful.

If there's nothing there, can I add myself to the project and both orgs to attempt to transfer it for you?

I am downloading Firefox, I am on Chrome

Oh, no need to download firefox. You can open it in chrome using Command+Option+J

Lots of errors

Got it! It looks like a permissions error because of the 401. I was able to find the project & both orgs on our end. It looks like you have been added to all of them, but you have 2 accounts (one that uses google to log in and one that uses and email & password on Sanity). I think you're somehow signed into two different accounts.
It might be a hassle for you to chase down which account is signed in/where, so it's probably easiest for you if I add myself to the project/orgs temporarily and do the transfer for you. Is that ok?

Yes that would be great

OK, cool. Starting now! I'll update you once it's done!

Thank You!

OK! Just got it transferred. You should see it under the Ducks of a Feather org now.

It should be under my org “Pocketknife/DoaF”

This one, right?

perfect

Great!

Thank you for your help

You're welcome!