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Issue with accessing admin area, resolved after logging in again.

8 replies
Last updated: Sep 6, 2023
Im unsure if this issue is related to the previously posted API outage, but when I login to my sanity admin area to manage members, plans etc I see nothing as I do not have access. Ive tried clearing my cache, loggin out/in etc but no luck. Others on my account are not experiencing this issue. Any ideas?
Sep 5, 2023, 6:28 PM
screenshots from the backend
Sep 5, 2023, 6:28 PM
What role do you have on the project?
Sep 5, 2023, 6:58 PM
I'm Admin. Two of my other team members are admin as well and they are able to see the screens here perfectly fine.
Sep 5, 2023, 7:53 PM
Sorry for the delay
user M
😛 I was AFK
Sep 5, 2023, 7:54 PM
No worries! Are you sure you logged into the correct account and used the same method you usually do? Are you able to see everything if you open Manage in a private tab?
Sep 5, 2023, 8:31 PM
Yeah i was logged into the correct account, tried incognito etc no luck.
Sep 6, 2023, 8:27 AM
but when I logged in this morning (about 15min ago) its now working so 🤷‍♂️
Sep 6, 2023, 8:27 AM
thanks anyway
user M
Sep 6, 2023, 8:30 AM

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