How to contact Sanity support for project invitation issues?

I'm sorry to hear you're having trouble adding a new user to your project! This is a frustrating issue that can happen for a few reasons.

For account and project access issues like this, you'll want to reach out to Sanity's account support team. They can help troubleshoot invitation problems, user management issues, and access-related questions.

Here's how to contact support:

Visit the Sanity contact page and select "Account support" - this will let you submit a request for help with billing, quotas, plans, and user management issues. You can also go directly to the billing/account support form.

Before you contact support, here are a few things to check:

1. Email verification: Make sure the new user has verified their email address associated with their Sanity account
2. Invitation link: Check if the invitation email went to spam/junk folders
3. Browser issues: Try accepting the invitation in an incognito/private window or a different browser
4. Account conflicts: Ensure the user isn't already logged into a different Sanity account in the same browser

For technical questions, the Sanity Discord community is also very active and helpful - thousands of developers and the Sanity team are available there to assist.

If this is blocking your work, definitely reach out to account support right away - they're there to help resolve these kinds of access issues!