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Issue with logging in to a project and getting internal 500 error, which was resolved.

5 replies
Last updated: Jan 2, 2024
Hi there! I'm hoping I can get some guidance or a hand with explaining why I'm unable to log in to a project I've been invited to. Whenever I attempt to log in, I get an internal 500 error. I'm having no trouble logging in to other projects I have access to, but no matter what browser or whether or not I'm in private browsing I can't get access to the new project.
Thank you!
Jan 2, 2024, 4:17 PM
Hi Chris. Thanks for raising. I’m taking a look at this now.
Jan 2, 2024, 4:40 PM
Once again, thanks for raising this issue. We have identified the source of the problem and should have it resolved shortly.
Jan 2, 2024, 5:01 PM
that's great, thank you
user V
! i'll test again by the end of the hour
Jan 2, 2024, 5:05 PM
This should now be resolved. I apologize for any inconvenience this caused 🙏.
Jan 2, 2024, 5:15 PM
yup, confirming that the issue is resolved. thank you again!
Jan 2, 2024, 5:16 PM

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