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Misleading email about API usage and plan upgrade for a legacy free plan.

2 replies
Last updated: May 20, 2024
I've gotten an email that says this:
Your Sanity project xxx has used 80% of its monthly included API Requests.
Your plan does not allow usage above 100%.
But this is a legacy free plan so afaik I should be able to purchase additional API requests, no?
May 20, 2024, 10:52 AM
user E
can you DM me your project ID?
May 20, 2024, 11:46 AM
I have reviewed the project. The email says, "Your plan does not allow usage above 100%" because you do not have an organization or a payment card for the project.The message here is incorrect in that it advises you to upgrade to Growth, whereas it should have asked for you to add payment details.

My apologies for the misleading message.
May 20, 2024, 12:42 PM

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