How to get a Sanity demo and pricing info when contact form goes unanswered?

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Last updated: Nov 29, 2025
Hello! I am currently comparing multiple headless CMS for a customer and would like to know who I can get in touch with if I want to have a demo and have some inquiries about pricing. We tried the "Contact Us" form on the Sanity.io website but we didn't have any answer in a week.
AI Update

I totally understand the frustration of not hearing back after a week! Let me help you get in touch with the right people at Sanity for your demo and pricing inquiries.

Primary Contact Methods

For sales inquiries, demos, and pricing discussions, the main contact page is at sanity.io/contact. Since you mentioned the form hasn't gotten a response, here are some alternative approaches:

  1. Contact Sales Directly: Try the dedicated sales contact form at sanity.io/contact/sales. This routes specifically to the sales team for enterprise plans, custom pricing, and demo requests.

  2. Join the Sanity Community on Discord: The Sanity Community is very active with thousands of developers and Sanity team members. This is often the fastest way to get connected with someone who can help route your inquiry to the right sales contact when the contact form isn't responding promptly.

  3. LinkedIn: You can try reaching out to Sanity sales team members directly through LinkedIn, which can sometimes be more effective for enterprise inquiries.

  4. Re-submit with Different Details: Sometimes contact forms can get caught in spam filters. Try submitting again with a different email address or mention in the form that this is a follow-up to an unanswered inquiry from a week ago.

What Sanity Offers for Your Evaluation

While waiting to connect with sales, here's what might be helpful for your CMS comparison:

  • Enterprise Plan: Designed for large-scale operations with custom roles, SAML SSO, advanced permissions, custom usage quotas, dedicated support with SLA, and custom pricing
  • Growth Plan: Includes 50 user seats, private datasets, AI capabilities, and optional add-ons
  • Pricing Page: Has detailed information about different tiers

The Enterprise Plan is particularly relevant for organizations doing thorough CMS evaluations, as it includes fully custom roles and permissions, content resources (filtered subsets of content with specific permissions), and a dedicated technical support team with uptime SLA.

Why This Might Be Happening

Enterprise sales inquiries sometimes take a bit longer to route, especially if they're evaluating the best person to handle your specific requirements. However, a week is definitely longer than expected.

My recommendation: Try the Discord community first - it's the most reliable way to get a quick connection to someone who can escalate your sales inquiry internally when the standard contact channels aren't responding as quickly as they should. The community is very responsive and Sanity team members are active there daily.

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