The `sanity-plugin-mux-input` has stopped working, and our customer is now completely unable to add new content (as the whole app is about the video content) 😱 The upload...

The

sanity-plugin-mux-input

has stopped working, and our customer is now completely unable to add new content (as the whole app is about the video content) 😱 The upload seems to work, but mux is uable to process the video, as the video file is not available from the sanity google storage.

The input file '<https://storage.googleapis.com/sanity-scratchmux-proxy/31e5e967-dbeb-4fd0-8630-1fea71973e79.quicktime>' could not be downloaded.

Any way you can check up on this? Kind of critical as it’s a total blocker for our customers work 😅

Absolutely, that's not very productive this way 😉 I'll check with the team and/or the Mux team. Sorry about the disruption this is causing for your client.

Absolutely, that's not very productive this way 😉 I'll check with the team and/or the Mux team. Sorry about the disruption this is causing for your client.

Is the above error from today btw? Also, are you on the latest version of the plugin? It should allow you to directly upload to Mux rather than using the old upload path shown in the error, which proxies things through our servers. Could you see if trying direct uploads fixes the issue for you?

Thanks for confirming! We'll look into why this is happening with the old version.

I saw ran into this too. I think he fixed it by upgrading the plugin. It appears an older version of the plugin was uploading to a Sanity bucket before going to Mux.
Newer versions of the plugin upload directly to Mux