Can't find SAML SSO section in project settings after upgrading to Business plan

2 replies
Last updated: Aug 23, 2023
hi everyone - very new to this community, so please forgive me if I'm missing protocol. I am trying to set up SAML SSO on my project which I recently upgraded to Business plan. I'm following this doc - https://www.sanity.io/docs/sso-saml but can't get pass the first step because I can't find the "SAML SSO section in the left sidebar" on my project page. Can someone help please?
AI Update

I can see you're having trouble finding the SAML SSO section in your project settings. This is actually a common issue, and I can help clarify what's happening.

The main issue: You're on the wrong plan

You mentioned you upgraded to a Business plan, but SAML SSO is not available on the Business plan. According to the Sanity SAML SSO documentation, SAML SSO requires either:

  • An Enterprise plan, OR
  • A Growth plan with the SAML SSO add-on

The Business plan doesn't include SAML SSO functionality, which is why you're not seeing the option in your settings at all.

Additionally, check the right location

SAML SSO settings are at the organization level, not the project level. Once you have the correct plan, you need to:

  1. Go to sanity.io/manage
  2. Select your organization from the dropdown in the upper left
  3. Look for "SAML SSO" in the left sidebar of your organization settings

What you should do:

  1. Check your current plan in your organization's billing settings at sanity.io/manage
  2. If you need SAML SSO, you'll need to either:
    • Upgrade to an Enterprise plan, OR
    • Switch to a Growth plan and add the SAML SSO add-on (available from the pricing page)
  3. Once you have the correct plan with SAML SSO enabled, the option will appear in your organization settings

If you're uncertain which plan makes the most sense for your needs, I'd recommend reaching out to Sanity's sales team through the manage interface or the pricing page - they can help you determine the best option for your use case.

Hope this clears things up! Welcome to the community, by the way - you didn't miss any protocol at all 😊

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2 replies
I think the SAML SSO should be set up at the organisation level, not the project level (see difference in this doc ).Try selecting the
organisation in the manage portal (not the project) and see if you can find the option there.
that was it. thank you so much.

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