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How to access Sanity Community account instead of empty account?

35 repliesLast updated: Nov 29, 2025

Hi!
I have a sanity community account (
https://www.sanity.io/exchange/community/shayan ) but, everytime I try to login, it goes to a seemingly completely empty account. How do I log in properly?
AI Update

This is a common issue that happens when you've logged into Sanity using different authentication methods (like GitHub, Google, or email), which creates separate accounts. Here's what's happening and how to fix it:

The Problem

Sanity's authentication system creates a separate account for each login method you use. So if you originally created your community profile using one method (say, GitHub) but later logged in using a different method (like Google), you've actually created two completely different accounts. When you log in with the "wrong" method, you see an empty profile because that account has no contributions or data associated with it.

This is exactly what happened in a similar case where someone had one profile with their contributions and another empty one, depending on which login method they used.

The Solution

You need to figure out which login method is associated with your original account (the one at sanity.io/exchange/community/shayan) and consistently use that method going forward.

Try these steps:

If You've Lost Access

If your original account is tied to an email you no longer have access to, you'll need help from Sanity support. Based on the community discussion I linked above, Sanity staff can manually migrate your contributions and data to your new account.

You can reach out on the Sanity Discord community or contact support directly. When you do, they'll ask you to:

Important Note

This is a known limitation of Sanity's authentication system - each login provider creates a distinct account, which can definitely be confusing. Make sure to note which method works once you find it, so you don't run into this issue again!

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